In the event of cancellation, the 50% deposit can be used as a credit for future use if more than 72 hours’ notice is given. However, if the cancellation is made in less than 72 hours ahead of the appointment, no refund will be issued.
If you are running late to your session, this time will be taken from your session and we will continue with the time we have once you arrive. If you miss your session and do not show without notifying Celia more than 72 hours ahead of your session, no refund will be issued or reschedule offered.
Whilst extensive research and session planning is conducted for each session, product availability cannot be guaranteed, sizes or stock available in stores at the time of your session. Celia can only shop for what is available at the time of your session.
Gift Vouchers cannot be refunded or redeemed for cash. However, you can exchange the service included on your voucher for another service to the equal value or to a higher value and simply pay the difference.